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red roses on a table

We are here to help

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay is as comfortable as it is luxurious.

Accessible room features

One fully accessible room

Bathroom with mobility features and entry or passage doors that provide 32” width

Two accessible public toilets

Emergency cord in the public toilet and the accessible room

Vibrating pillows

Roll-in shower

Portable seat in shower

Magnifying glass

Closed captioning on televisions

Flashing beacon

Ashford castle Spa background pattern
open book on a table with a lamp next to the book

Our accessible routes

Public entrance to the accessible guestrooms

Public entrance to the registration area

Entrance to the meeting room/event space areas

Public entrance to all restaurants

Public entrance to the exercise facilities

Public entrance to the spa

Public entrance to the swimming pool

Accessibility statement

Ashford Castle is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

We are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

General Manager: Niall Rochford
Email: niallrochford@ashfordcastle.com

Accessible public areas

Hotel restaurant

Meeting rooms

Public entrance

Reception desk

Accessible exercise facility

Accessible elevators

Visual alarms for the hearing impaired

Large font menus can be arranged

Wheelchair can be arranged

Evacuation chair

Personal assistance offered

Assistance dogs permitted

Grab rail locations throughout

Mobility scooters can be arranged

Disabled toilets

Disabled parking

Hotel is equipped to deal with all impairments: mobility, visual, and auditory

Braille elevator

Contact our team about your accessibility needs

Enquire now

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We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

Forbes Five-Star Award
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London

  • Hotel 41
  • The Milestone Hotel & Residences
  • The Rubens at the Palace
  • The Egerton House Hotel
  • The Chesterfield Mayfair
  • The Montague on the Gardens

Dorset

  • Summer Lodge Country House Hotel & Restaurant
  • The Acorn Inn

Ireland

  • Ashford Castle
  • The Lodge at Ashford Castle
  • Hatch Hall

Guernsey

  • The Old Government House Hotel & Spa
  • The Duke of Richmond Hotel

Edinburgh

  • 100 Princes Street

South Africa

  • Bushmans Kloof Wilderness Reserve & Wellness Retreat
  • The Twelve Apostles Hotel and Spa
  • The Oyster Box

Botswana

  • Xigera Safari Lodge

Geneva

  • Hotel d'Angleterre

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