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    A vision for service excellence.
    A passion for generous hospitality.

    red roses on a table

    We are here to help

    Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay is as comfortable as it is luxurious.

    Accessible room features

    One fully accessible room

    Bathroom with mobility features and entry or passage doors that provide 32” width

    Two accessible public toilets

    Emergency pull cords in bathrooms

    Vibrating pillows

    Roll in shower

    Portable seat in shower

    Magnifying glass

    Closed captioning on televisions

    Flashing beacon

    Ashford castle Spa background pattern
    open book on a table with a lamp next to the book

    Our accessible routes

    Public entrance to the accessible guestrooms

    Public entrance to the registration area

    Entrance to the meeting room/event space areas

    Public entrance to at least one restaurant

    Public entrance to the business centre

    Public entrance to the exercise facilities

    Public entrance to the spa

    Public entrance to the swimming pool

    Accessibility statement

    Ashford Castle is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

    We are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

    General Manager: Niall Rochford
    Email: niallrochford@ashfordcastle.com

    Accessible public areas

    Hotel restaurant

    Meeting rooms

    Public entrance

    Reception desk

    Accessible exercise facility

    Accessible elevators

    Visual alarms for the hearing impaired

    Large font menus can be arranged

    Wheelchair can be arranged

    Evacuation chair

    Personal assistance offered

    Assistance dogs permitted

    Grab rail locations throughout

    Mobility scooters can be arranged

    Disabled toilets

    Disabled parking

    Hotel is equipped to deal with all impairments: mobility, visual, and auditory

    Braille elevator

     

    Contact our team about your accessibility needs

    Enquire now

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    We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

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