Frequently asked questions Here is a selection of frequently asked questions about the hotel for your convenience. What time is check-out? What time is check-in? What is the hotel’s credit card policy? Are pets permitted? Do you have family rooms? Do you have rollaway beds? Do you offer a babysitting service? Do you have wheelchair-accessible rooms? Where is Ashford Castle located? Where is the nearest airport? What is the easiest way to pay the motorway toll fee when I drive to Dublin City Centre or Dublin Airport? I am not staying at Ashford Castle but can I book an activity on the Estate? I am not staying at Ashford Castle but can I book a dining experience? I am not staying at Ashford Castle but can I visit the grounds? Is there a transfer service available? Are there any free activities for Residents on the Estate? What activities are available for young children? Do you have parking facilities? Is Ashford Castle environmentally friendly? Do you have a laundry and dry cleaning service? I am staying in the Lodge at Ashford, can I come into the Castle? Do you sell gift vouchers? Is the Cinema available to non-residents? Do you have a golf course? Are taxes included in the total quote? Do I need to bring a converter plug with me? Is there air conditioning? Is there WI-FI? What is check in pre-authorisation?