+353 94 954 6003
Contact
Modify booking
BOOK
Skip to main content
  • The Castle
    • Our past, present & future
      • The Castle
      • 800 years of hospitality
      • Reasons to love Ashford Castle
      • The Ashford Castle community
      • Our partners & suppliers
      • Image gallery
      • Sustainability
      • Awards & accolades
      • Careers
      • In the Press
      • The Red Carnation Hotel Collection
    • Plan your stay with us
      • Location & directions
      • Families
      • Pets
      • Virtual tour
      • Meet our team
      • Accessibility
      • Covid-19 FAQs
      • Frequently asked questions
  • Rooms
      • Rooms
      • Rooms
      • Suites
      • Hideaway Cottage
  • Offers & Gifts
      • Offers & Gifts
      • Offers
      • Gifts
  • Experiences
    • Outdoor adventure
      • Experiences
      • Discover all activities
      • Falconry
      • Traditional boat trips
      • Lake cruising
      • Walking & hiking
      • Estate gardens
      • Family activities
    • Sports
      • Fishing
      • Equestrian
      • Tennis
      • Golf
      • Clay shooting & archery
      • Zip-lining & tree climbing
      • Cycling & kayaking
      • Stand up paddle boarding
    • Culture
      • Cultural experiences
      • The Cinema
      • Meet the makers
      • A taste of the West of Ireland
      • Ireland's ancient music & story
      • Our resident artist: Rick Lewis
      • The real Connemara
      • Day trips
      • Explore County Mayo
      • Explore County Galway
  • Dining
    • Discover dining & drinks
      • Dining
      • Dining & drinks
      • What's on
      • Breakfast
      • Afternoon Tea
      • Private dining
      • Midleton Whiskey
      • Bouchard Finlayson
      • Our partners & suppliers
    • Restaurants
      • George V Dining Room
      • The Dungeon
      • Cullen's at the Cottage
      • The Drawing Room
      • Stanley's
      • The Connaught Room
      • Squire Danagher’s
    • Bars
      • The Prince of Wales Bar
      • The Billiards Room & Cigar Terrace
      • Wine tasting
  • Wellness
      • Wellness
      • Wellness & Spa
      • Spa facilities
      • The Salon
      • Spa brands
      • Spa etiquette
      • FAQs
      • Spa enquiry
  • Weddings & events
      • Weddings & events
      • Weddings
      • Conferences & meetings
  • Boutiques
      • Boutiques
      • Shopping at Ashford Castle
      • Mrs Tea's Boutique and Bakery
      • The Boutique at Ashford Castle
      • The gift shop
      • Gift vouchers
  • Discover
Loading...
    Select Date

    Dear valued guest, friend and partner of Ashford Castle,

    The well-being of our guests and our teams is our primary concern.

    We are part of a family-run company that’s been in the hospitality business for over 100 years, and knowing when to change our practices to keep pace with the world around us has been vital to our success. The well-being of our guests and team has always been, and always will be, our primary concern.

    We have always employed stringent sanitation procedures at Ashford Castle, and we understand that it’s imperative for us to take extraordinary measures to stay healthy and respond to new requirements and expectations.

    We’d like to share with you some of the steps and procedures we have implemented to give you peace of mind when returning to Ashford Castle.

    You can get a PCR test at the hotel, with results available within 12 hours. Working in partnership with Communicare Medical Supplies, tests will be carried out by a medical professional in a dedicated test room, or in your own room if preferred, and results and certificates will be issued by email.

    Every member of the team has been provided with training on sanitation protocols, with more comprehensive instruction given to guest-facing staff and our housekeeping team.

    In light of Covid-19, our long-established stringent cleaning procedures have been enhanced to take into account recommendations from the Health Protection Surveillance Centre (HPSC) and the European Centre for Disease Prevention and Control (ECDC) covering everything from hand washing hygiene and cleaning product accreditations to the cleaning protocols adopted in every area of the hotel. We are also proud to have partnered with Rensair to utilise their air purifiers in the public areas of our hotel.

    In reflection of current guidance, you are no longer required to wear a mask. It is your choice if you would like to wear one in the hotel.

    We are extremely proud of the relationships we hold dear with each of our guests and our travel industry partners around the world, and we are sincerely looking forward to warmly welcoming you back and seeing Ashford Castle, once again restored to its former glory!

    On behalf of the Ashford Castle team and the wider Red Carnation family, we wish you and your loved ones the best of health.

    If you have any questions or would like assistance with a future reservation, please do email me personally at nrochford@ashfordcastle.com or call the hotel on +353 94 954 6003

    Warmest wishes,
    Niall Rochford

    WWTC Stamp Ashford Castle

     

    Frequently asked questions

    Ensuring the health and wellbeing of our employees and guests is our priority.

    Find out more
    Carnation illustration

    Check your journey

    As travel restrictions and guidelines continue to change, our helpful tool aims to make your journey as seamless and stress-free as possible. Check your journey to the Castle to find out all you need to know before travelling.

     

    Find out more

    Precautionary measures

    We have always employed stringent sanitation protocols in each and every one of our hotels, and we will continue to do so (with special measures to prevent the spread of Covid-19). We are following the recommendations from the World Health Organization (WHO) and the Centres for Disease Control (CDC). In the short term our staff will be asked to wear protective masks, we will ensure there is space to accommodate physical distancing and where we feel we need to make changes to the guest experience, we can assure you our level of service and the generous hospitality for which we are renowned will remain.

    Reception team

    Personal responsibility

    We have introduced enhanced hygiene protocols – for you, our other guests and our team members. An inherent risk of exposure to Covid-19 exists in any public place where people are present. Covid-19 is an extremely contagious disease that can lead to severe illness and death. We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practices throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff, once you are staying with us. In choosing to stay at Ashford Castle, you voluntarily assume all risks related to exposure to Covid-19. Let’s help keep each other safe and healthy.

    Stay in touch

    Sign-up to our newsletter

    Plus receive the latest news, announcements, and special offers

    Submit

    We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

    Forbes Five-Star Award
    • Careers
    • Legal
    • Contact us
    • Covid-19 update
    • Media

    London

    • Hotel 41
    • The Milestone Hotel & Residences
    • The Rubens at the Palace
    • The Egerton House Hotel
    • The Chesterfield Mayfair
    • The Montague on the Gardens

    Dorset

    • Summer Lodge Country House Hotel & Restaurant
    • The Acorn Inn

    Ireland

    • Ashford Castle
    • The Lodge at Ashford Castle
    • Hatch Hall

    Guernsey

    • The Old Government House Hotel & Spa
    • The Duke of Richmond Hotel

    Edinburgh

    • 100 Princes Street

    South Africa

    • Bushmans Kloof Wilderness Reserve & Wellness Retreat
    • The Twelve Apostles Hotel and Spa
    • The Oyster Box

    Botswana

    • Xigera Safari Lodge

    Geneva

    • Hotel d'Angleterre

    ©2022 Red Carnation Hotels. All Rights Reserved

    This website uses cookies. We use cookies to analyse our traffic, enhance our website’s functionality and performance and better experience for our users. If you require more information please view our cookie policy.